Privacy Policy
Last updated: March 4, 2026
This page explains what personal data SupplyChat processes, why SupplyChat processes it, and what choices you have. This is an operational policy template and should be reviewed by legal counsel before production use.
Who SupplyChat is
SupplyChat provides procurement services supported by software. For privacy questions or data requests, contact us at privacy@supplychat.ai.
What SupplyChat collects
- Contact data you submit (for example name, work email, company).
- Documents and details you upload for sourcing analysis.
- Usage and event data, if analytics cookies are enabled.
- Technical data such as browser type and device metadata.
Why SupplyChat processes data
- To provide requested services and respond to inquiries.
- To improve product performance and reliability.
- To maintain security, prevent abuse, and debug incidents.
- To comply with legal obligations.
Legal bases
- Contract: when processing is needed to deliver requested services.
- Legitimate interests: for core operations and security.
- Consent: for optional cookies such as analytics and functional embeds.
Cookies and similar technologies
SupplyChat uses essential cookies/storage for site operation and optional cookies/storage for analytics and functional embeds. You can update your preferences at any time through the Cookies controls in the footer.
When analytics cookies are accepted, SupplyChat loads Google Analytics (Google LLC) to measure site performance and Apollo.io (Apollo Inc.) to identify visiting companies for sales outreach. Both services may set their own cookies and process data under their respective privacy policies.
Data sharing
SupplyChat shares data only with service providers needed to operate the website and deliver services, under appropriate contractual safeguards.
Retention
SupplyChat keeps data only as long as needed for the purposes listed above, unless a longer period is required by law.
Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection, and portability. You may also withdraw consent at any time for consent-based processing.
International transfers
If data is transferred outside your jurisdiction, SupplyChat uses appropriate safeguards (for example contractual clauses) where required.
Contact and complaints
For privacy requests, email privacy@supplychat.ai. You may also lodge a complaint with your local data protection authority.